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About HeartMelts
About Us
At Heartmelts, we believe love shines brightest in the small, everyday moments. Founded in Toronto, Canada, our brand was created to craft candles that do more than illuminate a room—they warm hearts, spark joy, and bring people closer together. Each candle is hand-poured with care, designed to remind you that love can be shared in the gentlest of ways.
Guided by our motto “Lighting hearts, one flame at a time,” we use eco-friendly soy wax and thoughtfully chosen fragrances to create candles that are both sustainable and soulful. Soy wax offers a clean, natural burn, ensuring that every flicker is kind to your home and the planet. Whether it’s a cozy evening or a heartfelt gift, our candles are made to accompany life’s most meaningful moments.
At the heart of Heartmelts is a commitment to community, sustainability, and craftsmanship. Rooted in Toronto and inspired by the people around us, we take pride in creating candles that are more than products—they’re symbols of love, connection, and care. With Heartmelts, every flame carries a message: love is meant to be shared, and it begins with a single spark.
Why Us
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Quality Assured
Our candles are crafted with 100% natural soy wax and hand-poured in Toronto. They’re free of parabens and phthalates, offering a clean-burning experience that’s safe for your home. Every candle reflects our commitment to purity, sustainability, and quality.
Exceptional Service
Our dedicated team is committed to providing exceptional service, ensuring your shopping experience with us is as special as our Candles.
Customer Satisfaction
Customer satisfaction is our top priority. We aim to exceed expectations and create a lasting impression with our premium quality candles and services.
Frequently Asked Questions
Shipping & Delivery
Our shipping is fast and reliable, ensuring your candles reach you in perfect condition. We offer various delivery options to suit your needs.
Product Information
We’re proud to be fully transparent about what goes into our candles. Each one is hand-poured using 100% natural soy wax—free from parabens, phthalates, and harmful additives. Our clean-burning formula ensures minimal soot and a safe, eco-friendly glow. Whether you're scent-sensitive or simply value purity, you can enjoy our candles with confidence.
Order Issues & Returns
If you encounter any issues with your order or need to return a product, our customer service team is here to assist you promptly and efficiently.